Who We Are

Computer Troubleshooters is a locally owned and managed PC Repair Service and IT Support firm. We have been serving the North Shore and surrounding area for 10 years.

We offer a all sorts of PC and Laptop repair services including Ultimate Tune-ups, virus removal, new computer set up, data recovery and backup solutions. We also provide a full suite of IT support services to business including managed services, business continuity plans, cloud services and consultation.

Our History


Joel LaRusic, owner of CT NorthShore, starts his own business providing onsite IT support to consumers and businesses (operating as The Computer Guy).


Joel LaRusic purchases the West Vancouver Computer Troubleshooters franchise and begins operating as CT West Van.


Joel LaRusic expands and purchases the North Vancouver franchise of Computer Troubleshooters and starts operating as CT North Shore. The business is run from the 2nd floor office at 445 Mountain Hwy in North Vancouver.


Computer Troubleshooters North Shore moves their office downstairs to the ground floor of 445 Mountain Hwy. With the new shop we begin a new chapter of PC and laptop repair boasting awesome value flat-rate services. We win Best Computer Repair Service based on North Shore Outlook survey... for 3 years running.


Joel LaRusic leaves the Computer Troubleshooters franchise family and rebrands as Crucial Technology Solutions.


The shop at 445 Mountain Hwy is closed as the businesses focuses on providing support with onsite visits, remote support or pickup/drop-off service

Job Opportunities

At the time we have no openings but please feel free to send us your resume for future consideration.

The Best of Professionals

  • Joel LaRusic

    Joel LaRusic started offering computer support to North Shore residents in 2006...



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