Testimonials

Computer Troubleshooters have been serving North Vancouver, West Vancouver and surrounding areas for 8 years. Listen to what just a few of our happy clients are saying!

See more on Joel LaRusic's LinkedIn page.

I have worked with Computer Troubleshooters on several occasions, including just recently when they provided some data management services for Swift Sure Milling Ltd. They are very trustworthy, and you can be assured that they will do all that they can to provide the best service they can. I wouldn't hesitate to recommend their services and products to anyone.
Lee Cordey – Swift Sure Milling

Our company has used Computer Troubleshooter’s services for the past few years. Joel has a great knowledge of computers and he always has solutions to all the problems that we put in front of him. I would recommend their services to anyone that is looking for a computer technician who is pleasant to deal with and who really knows how to get the job done.
Ramy Hill – Ramy Hill Sales Ltd

Our business has worked with Computer Troubleshooters for the past 10 years and have never been disappointed. They come up with great IT solutions specific to our business and we are confident that our systems and our data are being managed professionally. I would highly recommend Troubleshooters for any computer related needs.
Jeff Jensen – Jensen Signs

Joel’s focus and dedication to get the job done right the first time was greatly appreciated.
David Babich – Ecomizer

I run a small business and have only one computer that is vital for accounting and payroll. Computer Troubleshooters is my IT department and is available when I need the occasional support. Joel has always been prompt and diligent in fixing my problems – once working through the night to isolate a computer virus. His advice has saved me money and I value his service which is reasonable and good value. I strongly recommend them for personal and business support.
Mike Stulken – North Shore Stone

My wife’s laptop with all of our two month old daughter’s pictures on it – decided to go into the black hole of nothingness – which needless to say created a little stress, due to the fact the pictures had not been backed up to our hard drive. Joel – was able to retrieve all of my wife’s data and put some safe guards in place. Priceless!!!!! Thanks Joel – for the great results and your more than fair pricing. :0)
John Goldsmith – Glass Doctor, North Vancouver

Computer Troubleshooters always surprise me in what they can do to fix problems. The fact that most problems they can fix over the phone by logging into our computers remotely amazes and delights me. Because when you have a computer question and no one in house to help, it’s very helpful to have someone you can call. Thank you.
Miranda Stirling – New Relationship Trust

Computer Troubleshooters not only came in and fixed the issues, they did a follow-up. I used to use a BIG BOX chain to fix my equipment. It became very clear I was being heavily over-charged and perhaps even being charged for services I didn’t need. I would highly recommend Computer Troubleshooters and would now not go anywhere else.
Sean – Distinctive Detailing

Joel is a dedicated knowledgeable individual who will take the time to research and find the best applications for our needs as well as providing prompt efficient service when our system has hiccups.
Brian Wilson – Werk Industries Inc.

Joel is consistently interested in the satisfaction of his customers and looks for creative opportunities to provide them with outstanding customer service while working with a strict budget.
Damaris K

Computer Troubleshooters have done a great job getting my computer back to doing what it is supposed to do. I would recommend him to anyone requiring computer work.
Steven T

The performance of our computer is significantly improved and I am quite pleased. Thank-you for efficient service and timely response.
Richard S

Love this (remote) service! I’ve been passing your name on to a number of clients and friends. Joel and his team at Computer Troubleshooters have consistently provided my business with outstanding service. Through the incredible Teamviewer program, they’ve been able to repair my computer remotely – what a concept – I love it! I particularly appreciate their calm, friendly approach. They rock!
Madeline H

Computer Troubleshooters recently fixed my office computer. It appeared that it might need to have a new hard drive, and I felt fortunate to have regularly backed up my data. However, he discovered that it could be fixed at little cost, and a hard drive would not be needed. Joel is reputable and honest in his dealings, and I would not hesitate to recommend him to other business owners on the North Shore.
Kent J

It was great service. I will call again for sure!
Jen Z

Excellent service! Very friendly people. They did great work with my laptop. Will definitely be back here if any more trouble arises with my computer.
Dustin C

Computer Troubleshooters fixed my older computer so that is was running smoothly, and when I decided to get a new Lenovo computer through them they transferred all my data and set up my new computer perfectly. I will definitely continue to use them for all my computer needs.
Morgon L

Took my PC down for a repair and tune-up this week. Excellent service, quick and informative. They delivered my machine back to me within 2 days. Thanks.
A Google User

Excellent service. Recently purchased a ThinkPad laptop from Computer Troubleshooters and am thrilled! Great tech support.
A Google user

Computer Troubleshooters are knowledgeable, reliable and very trustworthy
John H

Joel is a trustworthy, knowledgeable technician who always makes sure of our complete satisfaction. We appreciate his service very much.
Pioneer Gardening

A trustworthy , competent experience!
Wally L – 2011

Lets start off by saying that I am a “luddite” when it comes to computers. Computer Troubleshooters came to my home at my convenience and without making me feel like a complete idiot … fixed the problem on the spot. I would not hesitate to refer anyone to Computer Troubleshooters in North Van.
Marguerite B

Computer Troubleshooters were excellent and I look forward to using their services again. I will be recommending him to my friends and our clients.
Warren Towler – Whittaker & Towler

Computer Troubleshooters are always most helpful, considerate of my computer unfamiliarity and cheerful. I am most grateful for their assistance and would recommend their services to anyone.
Norman R

Very professional service. Thank you for setting up our MS Office 365 in such a timely manner. We are very pleased with the results!
J Jensen

Computer Troubleshooters were courteous, polite, and determined to resolve the technical glitch I was experiencing. I have already given him as a reference to others.
Gord S

My husband and I have both used Troubleshooters several times and are more than satisfied with their speedy, efficient and reasonably priced service. Compared to other services we have used in the past, they are vastly superior.
Mary-Ann S

Joel LaRusic worked his way through my problem efficiently and courteously. My wife and I are happy to recommend his services.
David S

Everything went extremely smoothly from the pre-move setup so the furniture could be dismantled to the final setup at our new offices. G and J (Business Owners) are very pleased! Thanks for all your help!
Nancy M

I just liked Joel’s laid back way of making me feel I wasn’t that … stupid!!! This is particularly important when technology advances at such a speed and we feel pretty helpless at times when things go wrong. Many thanks Joel!
Gundi H

Once again, Computer Troubleshooters came to my rescue when my computer was hit with a nasty virus. Like many small businesses, I can ill-afford downtime. Joel had the problem cleared up within a couple of hours and I was back in business. He and his team are the best!!
Madeline H

Computer Troubleshooters were just great with the dinosaur’s that we are. He was very helpful and addressed all of our problems. Thanks – well done.
Ted H

Joel LaRusic is a personable, competent professional. His approach to my list of problems, made it easy for me to get past my anxieties about the technology, to listen and learn. He fixed everything! I would recommend him any day to anyone with computer issues.
Mary B

I was pleased with the knowledge and ability of your tech service. And now feel more confident to make any further refinements myself. Thank you.
Arnie G

I have confidence and trust in your company and your service. Many Thanks.
Sandra B

Joel understood the problem I had–he connected up with my computer, solved the problem, and signed me up for a further year of backup. All this was done in jig time.
Margaret M

Since working with Computer Troubleshooters I can sleep at night knowing IT is in the hands of a professional. ALWAYS polite, courteous, professional and willing to go the distance!!!!!!!!!!!
Katie M

Computer Troubleshooters were very informative, educational and reasonable with the charge . I will use your services in the future.
Bernie H

What a relief to have someone set this (offsite backup) up for me and make it simple.
Jane C

Appreciated the efficiency and quick response to my problem and the price was just right. Thanks for all your help! Stress saver.
Joanna P

Joel is the best! He is friendly and helpful and answers all my questions.
Amy N