Crucial Managed Services Feature Comparison

  • choose your plan

  • Support IncludedSupport Included
  • Ongoing Preventative MaintenanceOngoing Preventative Maintenance
  • Managed Software UpdatesAutomatic updates on over 50 applications... plus WindowsManaged Software Updates
  • Data Backup ManagementMonitoring and alerting for data backupsData Backup Management
  • Priority SLA'sPriority Service Level AgreementsPriority SLA's
  • 24/7 Monitoring & AlertingWe can be alerted of hardware or software issues and have it fixed before you even hear about it24/7 Monitoring & Alerting
  • ConsultationConsultation
  • Remote & Phone SupportRemote & Phone Support
  • Onsite SupportOnsite Support
  • OtherOther
  • Home Office

  • Small Biz

    Monitoring Only

  • Support IncludedUp to 15 minutes/month remote support (cumulative)yes 15 mins/month
  • Ongoing Preventative Maintenanceyes
  • Managed Software Updatesyes
  • Data Backup Managementyes
  • Priority SLA'sPriority over non-contract clientsyes
  • 24/7 Monitoring & Alertingno
  • Consultationyes Email and Phone
  • Remote & Phone SupportUp to 15 miniutes/month and this is cumulativeyes
  • Onsite Supportno Standard Rates
  • OtherActual data backup included
  • Assurance

  • Advantage

    Monitoring and Remote Support

  • Support IncludedQuestions and quick fixes answered by emailyes Email
  • Ongoing Preventative Maintenanceyes
  • Managed Software Updates10 accounts under one domainyes
  • Data Backup Managementyes
  • Priority SLA'sPriority over non-contract clientsyes
  • 24/7 Monitoring & Alertingno
  • Consultationyes Email only
  • Remote & Phone Supportno Standard Rates
  • Onsite Supportno Standard Rates
  • Other
  • Value

  • Remote

    Total Support

  • Support IncludedUnlimited remote supportyes Unlimited Remote
  • Ongoing Preventative Maintenanceyes
  • Managed Software Updatesyes
  • Data Backup Managementyes
  • Priority SLA'sPriority over lessor-contract clientsyes
  • 24/7 Monitoring & Alertingyes
  • Consultationyes Email and phone
  • Remote & Phone Supportyes
  • Onsite Supportno Standard Rates
  • Other
  • Total

  • Trouble-Free

    Total with No Downtime Guarantee

  • Support IncludedUnlimited support either remote or onsiteyes Unlimited Support
  • Ongoing Preventative Maintenanceyes
  • Managed Software Updatesyes
  • Data Backup Managementyes
  • Priority SLA'sHighest priorityyes
  • 24/7 Monitoring & Alertingyes
  • Consultationyes Unlimited
  • Remote & Phone Supportyes
  • Onsite Supportyes Unlimited
  • Other