Closing up the shop
After 6 years in the same location we would like to thank all of our customers who have come into the shop and supported our business - as Computer Troubleshooters and now as Crucial Technology Support. We appreciate it and hope we can continue to be your go-to people for technical support and computer repair! Many of you have also had us come onsite, to your home or business, for technical support and still others have enjoyed the convenience of remote support. In fact, over the past couple of years we have found that so many have used these avenues of support that the number of people using the shop has dwindled to the point where it is not financially viable to keep the shop running. As of December 31, 2015 the shop at 445 Mountain Hwy will be closed.
Still in Business
We are happy to say that we have had a very strong year and are very much still in business. We can still provide the following types of support to help you with the technology needs of your home and business.
We provide onsite technical support to homes and businesses on the North Shore and in many other parts of Greater Vancouver. Please visit our website to learn more about how onsite visits work:
Remote support is great for quick fixes and a quick turn around. Many people do not know however that most computer issues can be resolved with remote support. This includes virus clean-up, tune-up, pop-ups, error messages and computer slowness.
Pick-up and Drop-off
In some cases, such as hardware failure, then remote sessions cannot help and it is better to let us get the computer on our bench. We are pleased to say that we still have pick-up and drop-off services available. Please see our website for full details on how this service works.
While we are sad to see this chapter of Crucial Tech come to an end, we are excited for the future. This move allows us to focus more on providing better support and a faster response to clients that need onsite or remote support - while at the same time still supporting a pick-up/drop-off service for those who don't mind being without their computer for a few days. We have earned your respect and trust over the past 8 years serving the North Shore and surrounding areas and we are hopeful that we can continue to service for another 8 and beyond!
We would like to take this opportunity to thank you for your past business and wish you an enjoyable and positive 2016!